Superlative Technologies Limited Privacy Policy

Effective Date: 01 February 2025

At Superlative Technologies Limited (“Company,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you interact with our websites, applications, products, and services.

By using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

  • Personal Information:Name, email address, phone number, billing details, and any information you provide through our contact forms or when subscribing to our services.
  • Technical Information:IP address, browser type, operating system, device identifiers, access times, and pages viewed.
  • Usage Data:How you interact with our website, applications, and software (e.g., clicks, navigation paths, and preferences).
  • Communications:Feedback, inquiries, support tickets, and other correspondence.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services.
  • Process subscriptions, licensing, and payments.
  • Improve user experience, performance, and security.
  • Communicate with you regarding updates, offers, or technical support.
  • Conduct research, analytics, and product development.
  • Comply with legal obligations and enforce our Terms of Service.

3. How We Share Information

We do not sell your personal data. We may share information only in the following circumstances:

  • With Service Providers:Trusted third parties who assist in operations such as hosting, payments, analytics, and customer support.
  • For Legal Reasons:When required to comply with applicable laws, regulations, or legal processes.
  • Business Transfers:In connection with mergers, acquisitions, or the sale of assets, subject to confidentiality safeguards.

4. Data Security

We implement industry-standard security measures — including encryption, firewalls, and access controls — to protect your information. While we strive to safeguard your data, no system can guarantee absolute security.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access and request a copy of your personal data.
  • Request correction or deletion of your information.
  • Restrict or object to certain processing activities.
  • Withdraw consent for data processing where applicable.

To exercise these rights, contact us using the details provided below.

7. Cookies & Tracking Technologies

Our website and applications may use cookies, log files, and similar technologies to enhance functionality, analyze trends, and improve user experience. You can manage cookie preferences via your browser settings.

8. Children’s Privacy

Our services are not directed to children under 13 (or the applicable minimum age in your region). We do not knowingly collect data from children. If we learn that we have inadvertently collected such information, we will delete it promptly.

9. Third-Party Links

Our platforms may contain links to external sites. We are not responsible for the privacy practices or content of those third parties.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised “Effective Date.”

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: info@superlativetech.ng

Address: SSQ 336, WURU, KUJE, Federal Capital Territory.

Phone: +2349043660886